Important Update: Temporary Suspension of Services to Specific Regions

Dear Valued Customers,

We hope this message finds you well. At Sendico, we prioritize the safety and satisfaction of our customers above all else. It is with regret that we must inform you of a temporary change in our service policy.

Due to recent developments in Japanese regulation and considerations for customer safety and security, we are currently prohibited from sending parcels to the following territories:

• Afghanistan
• Central African Republic
• Democratic Republic of the Congo
• Iraq
• Kazakhstan
• Lebanon
• Libya
• North Korea
• Russia
• Somalia
• Sudan
• North Sudan

As a result, we will not be allowing purchases to be made from accounts in these regions for the foreseeable future so that your money is not spent on items we cannot send. We understand that this may cause inconvenience, and we deeply apologize for any disruption this may bring to your shopping experience with us.

Our team is actively working to find solutions and will keep you updated on any changes to this policy. We are committed to resuming services to these regions as soon as it is safe and permissible to do so.

If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are here to help and support you through this transition.

Thank you for your understanding and continued support.

Warm regards,

Customer Service Team

Sendico